Common fixes
Payment pending
What to do when checkout has not confirmed yet.
Updated 2026-07-19
1
Wait before retrying
Checkout creates an order first, then the payment provider confirms it through a webhook. A pending payment normally means the provider has not finished confirmation yet.
- Keep the payment page open until confirmation.
- Check Dashboard → Orders for the latest status.
- Do not create multiple payments for the same cart immediately.
- Contact support with your order ID if the status stays pending.