Common fixes
Key not received
Where to find automatic delivery and what to send support.
Updated 2026-07-19
1
Find your delivery
Automatic delivery is attached to the order after payment confirmation. Some products require staff processing and will stay visible as an order status.
- Open Dashboard → Orders.
- Select the completed order.
- Check the delivery section and any setup notes.
- Check your email inbox and spam folder.
- If still missing, contact support with the order ID.